Lemi is proud to offer a guaranteed high level of service. This service provides technical support options, spare parts and related manpower services to resolve qualified incidents. We also offer a warranty of up to 10 years, one of the longest on the market.
The incidence of damage on Lemi products is less than 1%!
This is the guarantee and proof of a durable product.
Lemi guarantees the exclusive lifetime assistance service! Anyone who purchases a Lemi product will be sure to get assistance for the entire life of the product. With Lifetime Assistance we guarantee the customer the availability of spare parts, the resolution of any possible problem and the exclusive support of our qualified personnel for the entire life of the product.
We guarantee a direct after-sales service within 48 hours. To request our service, please send an e-mail to the address: firstname.lastname@example.org
As an exclusive guarantee of the authenticity of its products, LEMI has also obtained the prestigious certification “100% Made in Italy ” in 2010.
This certification requires the company to undergo an in-depth series of inspections, in order to certify that its production cycle is entirely carried out in Italy.
All LEMI products come with a guarantee certificate bearing a holographic and anti-counterfeiting logo and a progressive number that allows the product to be tracked via a dedicated website. For our customers, this is a certified guarantee of superior quality.
The quality of the LEMI product is certified according to the ISO 9001 standard, with certificate number 50 100 100 75 issued by TUV Italy.
ISO 9001, the internationally recognized reference standard for the quality management of any organization that intends to respond at the same time: to the need to increase the effectiveness and efficiency of internal processes.
To the growing competitiveness in the markets through the improvement of customer satisfaction and loyalty.
Lemi offers a wide range of finishes using high quality materials with low environmental impact. By mixing different materials, Lemi seeks solutions with a high level of design and elegance. To make the product even more distinctive, you can also add your unique logo.
All upholstered models are hand finished by LEMI’s in-house upholstery department. An incredibly elastic texture maximizes the quality of the Memory Foam mattress, giving Spa customers a complete and satisfying wellness experience.
Lemi offers a wide range of accessories on request that can be integrated into the Beauty line. For example, we offer the MULTISENSORY KIT, with Aromatherapy, Chromotherapy and Bluetooth Sound, but also accessories such as EasyMove, to move the bed with ease. All these offerings elevate and complete the customer experience and make it easier to manage for the professional.